Contact MarketLane

Need help with a product, delivery or order?

Send us a message and continue directly to WhatsApp for quick customer support.

Customer support

We are ready to help.

Contact MarketLane for product questions, delivery enquiries, payment assistance or support with an existing order.

WhatsApp and telephone +233 24 668 4017 Start WhatsApp chat ↗

Email address support@marketlane.demo Send an email ↗

Support hours Monday–Saturday

8:00 AM–6:00 PM

Location Kumasi, Ghana

Nationwide online delivery available.

Send an enquiry

Tell us how we can assist.

Your information will be prepared as a WhatsApp message.

Full name

Phone number

Email address

Enquiry type

Order number Optional

Message

Quick support

Choose the help you need.

Product questions

Ask about product features, colours, sizes or availability.

Ask on WhatsApp → 02

Order support

Get help with an existing order or order confirmation.

Get order help → 03

Delivery enquiries

Ask about delivery charges, timing or available locations.

Ask about delivery → 04

Returns and refunds

Contact support regarding an eligible return or refund.

Contact support →

Common questions

Quick answers before you contact us.

Delivery time depends on the customer’s location and the selected delivery option.

The store supports Mobile Money, debit cards and credit cards.

Contact support as soon as possible. Changes depend on whether the order has already been processed.

Yes. MarketLane offers delivery to customers across Ghana.

Fast customer support

Speak directly with the MarketLane team.

Open WhatsApp ↗